our team

After graduating with a degree in Economics, David spent 13 years in the family manufacturing business prior to the birth of Technica.

As well as his day-to-day management role, one of his greatest strengths is his empathy with his clients - some of whom have been with Technica right from the very start. The increasingly blurred lines between 'business' and 'non business' means that he can remain true to his values of honesty and transparency regardless of the situation, and he will extol the virtues of anything he believes represents genuine value to his clients.

"I genuinely treat each client's network as if it was my own"

The future of any industry is notoriously hard to predict, but David is looking at a more prominent role for both touch-screen technology and 'cloud' computing while there is still a solid case to be made for having your data and hardware at your own premises. With more organisations investing resources in remote staff, the majority of the support they receive will also be remote, meaning the need for IT companies to show the human side of their business to their clients becomes especially important.

A real-life Inspector Gadget, David enjoys nothing more than tinkering with anything mechanical, such as cars, bikes or electric toothbrushes, and his wife Gill and their two daughters will frequently find him in the garage where Technica started. Like every golfer, this is the year in which his handicap comes down and he owns two 'dopey' Bearded Collies.

After studying for a degree in Engineering Electronics and Computer Studies, Jason held a series of eclectic positions, including Executive Director of Jewish Blind & Disabled - a charity providing assisted living for vision impaired and physically disabled people - and as owner of two estate agency practices in central London.

"How does Technica differ? Easy. Customer service, Customer service, Customer service".

Claiming more than 30 years in the IT industry - "I was programming my ZX81 when I was 13" - Jason has both a business as well as a technical background and has the rare ability to talk technology to his clients without slipping into technical jargon. He also reinforces the need for exceptional client care to the Technica team and ensures they have the business needs of their clients at heart.

A committed and passionate family man, Jason dedicates an extraordinary amount of time to his community, including being Chairman of his synagogue.

Jason holds an Equity card as a result of his penchant for acting and directing at university and can still be found reading rather odd plays when he gets a spare moment.

...thanks in part to Craig's forthright attitude and unwavering dedication to his clients. He fought their corner at every given opportunity and ensured that every meeting, sales call or campaign was geared solely towards growing his clients' business.

As one of the principal client-facing executives at Technica, Craig's strengths lie in his thorough understanding of the needs and wants of his clients and by making 100% sure those needs are met without limitations imposed by budgetary constraints.

"Technica's strap line says it all for me, Proactive NOT Reactive IT Support"

The self-proclaimed 'Borehamwood Bergkamp', Craig is married to Vanessa and they have three gorgeous children, Libby and twins Joshua and Gabriella. A passionate yet blinkered Arsenal supporter, his own football career died sometime during the 2007 season when he realised he was spending more time in hospital than on the pitch.

...e-commerce SQL & Perl designer and programmer.

"Like all forward-thinking businesses, our goal is to continually improve"

Mark has a rare ability for intuitive and logic-driven fault diagnosis and the in-depth knowledge to communicate complexity to Technica's clients in easy to understand terms.

He also reinforces the message that all Technica staff are 100% dedicated to both their clients and to the service they provide to those clients on a daily basis. "Unfortunately, this isn't always the case with a lot of IT companies".

Mark's interests are largely external. He's is a keen biker (both bicycles and motorcycles) and loves walking and reading.

"We have built up excellent relationships with our clients"

Paul, quite rightly, sees his and Technica's main strengths as their proactive attitude towards problem solving and the fact that the needs of clients always come first, thanks mainly to Technica's state-of-the-art monitoring system. While remote desktop support is vital to today's businesses, it's as important to make sure clients feel valued and appreciated rather than simply a number on a screen to be dealt with.

Outside of the office, Paul holds Advanced PADI Open Water certification, is a regular gym attendee and likes to take long walks with the family Cavalier King Charles Spaniel, Alfie.

"Technica will go from strength to strength because as needs change we are always one step ahead."

Gill is rarely involved in the technical and support side of the business however she compliments Technica's service offering perfectly by quite rightly suggesting that the team are "extremely nice, down to earth guys who are really easy to talk to and understand exactly what their clients want".

In Gill's spare time, she loves nothing more than taking long walks in the woods with her "mad" Bearded Collie, Mac. Her favourite time of day is watching Corrie with a Crunchie and at some point in the not too distant future she is determined to learn how to use the remote control for the TV!

...rapidly become synonymous with the Technica brand.

"We stand for quick support and friendly service with innovative solutions"

With more and more businesses relying more and more on technology - be it hardware, software or the ever-increasing dependence we have on the internet, Stephen feels that the importance of qualified and experienced support has never been more vital and through Technica, will only improve.

In a textbook example of practising what one preaches, Stephen is a card-carrying technophile. Although said in jest, keeping up-to-date with the latest gadgets and technological advances only aids the service he can provide for his clients.

He is also a sports car enthusiast, with his dream three car garage consisting of the Bugatti Veyron, the Lamborghini Murcielago and the McLaren Mercedes SLR.

"Technica's commitment to their clients is the best I've ever experienced"

David's strengths as an IT support professional - combining hard work, technical knowledge and being an integral part of a friendly team environment - are simple yet effective. Technica place a high premium on both continual professional development and the ongoing monitoring and improvement of the service they provide to their clients and David was immediately aware that this was not just a run-of-the-mill IT support business.

In his spare time, David is a long-suffering Liverpool fan and a Sunday league player who likens his playing style, unsurprisingly, to that of Steven Gerrard! He is a self-taught guitarist and once flew solo in a winch glider 1,000ft above a military installation in Wales!

... a client-facing industry, he knows that his - and all of Technica's - clients receive a level of service that consistently exceeds their expectations.

"The Technica team is the best I've worked with, and I think it shows in our work."

As the future looms, Rob's view is that as the distinction between technology for business use and personal use starts to blur, IT support is changing and all the staff at Technica are developing a more personal touch with their clients than IT professionals have a reputation for.

Born and raised in California, Rob is a self-confessed "bad" guitar player. Despite living in the UK for four years, he's still not mastered the art of driving on the left-hand side of the road. Rather than learn, he's opted not to drive at all, which is a blow to his lifelong dream of becoming a racing driver.