our team

After graduating with a degree in Economics, David spent 13 years in the family manufacturing business prior to the birth of Technica, and took every opportunity to be hands-on designing and installing early SME networks with NetWare, Windows 3.11, 386 processors, £200 network interface cards and coax chain cabling.

As well as his day-to-day management role, a strength is his empathy with clients - some of whom have been with Technica right from the very start. The increasingly blurred lines between 'business' and 'non business' means that he can remain true to his values of honesty and transparency regardless of the situation, and he will extol the virtues of anything he believes represents genuine value to his clients.

"I take enormous satisfaction from the fact that we've always treated each client's network as if it was our own".

The future of any industry is notoriously hard to predict, but David is looking at a more prominent role for both touch-screen technology and 'cloud' computing. He believes that cloud will be the ultimate example of the IT product falling to near-zero profit before services added are factored in and businesses consider true value in reliability and logic of having their data and hardware to hand in secure premises. With more organisations investing resources in remote staff, the majority of the support they receive will also be remote, meaning the need for IT companies to show the human side of their business to their clients becomes especially important.

A real-life Inspector Gadget, David enjoys nothing more than tinkering with anything mechanical, such as cars, bikes or electric toothbrushes, and his wife Gill and their two daughters will frequently find him in the garage where Technica started. Like every golfer, this is the year in which his handicap comes down and two 'dopey' Bearded Collies make up the family.

After studying for a degree in Engineering Electronics and Computer Studies, Jason held a series of eclectic positions, including Executive Director of Jewish Blind & Disabled - a charity providing assisted living for vision impaired and physically disabled people - and as owner of two estate agency practices in central London.

"How does Technica differ? Easy. Customer service, Customer service, Customer service".

Claiming more than 30 years in the IT industry - "I was programming my ZX81 when I was 13" - Jason has both a business as well as a technical background and has the rare ability to talk technology to his clients without slipping into technical jargon. He also reinforces the need for exceptional client care to the Technica team and ensures they have the business needs of their clients at heart.

A committed and passionate family man, Jason dedicates an extraordinary amount of time to his community, including being Chairman of his synagogue.

Jason holds an Equity card as a result of his penchant for acting and directing at university and can still be found reading rather odd plays when he gets a spare moment.

...thanks in part to Craig's forthright attitude and unwavering dedication to his clients. He fought their corner at every given opportunity and ensured that every meeting, sales call or campaign was geared solely towards growing his clients' business.

As one of the principal client-facing executives at Technica, Craig's strengths lie in his thorough understanding of the needs and wants of his clients and by making 100% sure those needs are met without limitations imposed by budgetary constraints.

"Technica's strap line says it all for me, Proactive NOT Reactive IT Support"

The self-proclaimed 'Borehamwood Bergkamp', Craig is married to Vanessa and they have three gorgeous children, Libby and twins Joshua and Gabriella. A passionate yet blinkered Arsenal supporter, his own football career died sometime during the 2007 season when he realised he was spending more time in hospital than on the pitch.

"We have built up excellent relationships with our clients"

Paul, quite rightly, sees his and Technica's main strengths as their proactive attitude towards problem solving and the fact that the needs of clients always come first, thanks mainly to Technica's state-of-the-art monitoring system. While remote desktop support is vital to today's businesses, it's as important to make sure clients feel valued and appreciated rather than simply a number on a screen to be dealt with.

Outside of the office, Paul holds Advanced PADI Open Water certification, is a regular gym attendee and likes to take long walks with the family Cavalier King Charles Spaniel, Alfie.

"Technica will go from strength to strength because as needs change we are always one step ahead."

Gill is rarely involved in the technical and support side of the business however she compliments Technica's service offering perfectly by quite rightly suggesting that the team are "extremely nice, down to earth guys who are really easy to talk to and understand exactly what their clients want".

In Gill's spare time, she loves nothing more than taking long walks in the woods with her "mad" Bearded Collie, Mac. Her favourite time of day is watching Corrie with a Crunchie and at some point in the not too distant future she is determined to learn how to use the remote control for the TV!

...rapidly become synonymous with the Technica brand.

"We stand for quick support and friendly service with innovative solutions"

With more and more businesses relying more and more on technology - be it hardware, software or the ever-increasing dependence we have on the internet, Stephen feels that the importance of qualified and experienced support has never been more vital and through Technica, will only improve.

In a textbook example of practising what one preaches, Stephen is a card-carrying technophile. Although said in jest, keeping up-to-date with the latest gadgets and technological advances only aids the service he can provide for his clients.

He is also a sports car enthusiast, with his dream three car garage consisting of the Bugatti Veyron, the Lamborghini Murcielago and the McLaren Mercedes SLR.

"Technica provide big-business professionalism while maintaining a dedicated, personal approach"

It's virtually impossible to predict what may happen in the next six weeks, let alone six months in the IT industry, but Lee is sure that remote access and cloud computing will become ever more prominent and Technica's options and support in this area will continue to be in high demand. In addition, with more and more people conducting their business outside of the traditional office environment especially now that internet bandwidth, hardware and software are getting faster and cheaper, eliminating downtime will be increasingly critical and Technica's robust solutions ensuring their clients remain online will prove vital.

Lee's other love is illustration and he's had two comic books published. He also played the guitar and bass guitar in a band in South Africa that had "mild local success" called (The) Nyons. Most importantly for an IT guy, he's a self-confessed gadget addict. He'll buy it regardless of whether he needs it - the electrical retailers dream customer!

His specialities include Enterprise Desktop Support Technician 7 and Windows 7 and Configuration.

"Technica offers a more personal experience to each client and is able support a wide range of IT services that other companies are not able to offer"

Amongst many others, Chris's strengths include being able to learn new software quickly and having a keen interest in learning new technologies and programs, for example learning Windows 7 on release and currently, he’s learning MS Server 08 with an aim to become MS Certified.

As important as his technical ability, Technica is renowned for their levels of communication with clients and Chris is no different. In previous roles, he was selected for a number of projects involving creating documentation, leading training webinars and acting as a point of contact for the 1st line team.

Yet another self-confessed technophile in the Technica ranks, Chris readily admits that most of the gadgets he owns aren’t needed and if he asks you round for dinner, eat before you go. "I like to try and cook; I stress the try as I am not very good" he says.

Vincent's strong skills in customer relations are engraved in his work ethic "My strengths with regards to IT lie in support and customer relations. Making a client happy is top of the list of priorities, they often don't understand how you are helping them technically but they always understand good service and communication."

Whilst people are becoming more and more comfortable with the presence of IT in their lives, Vincent's IT vision for the future sees day to day technology becoming ever more complex thus seeing an increasing need for IT support. It may even take on a life management type of role as these technologies become literally indispensable to people.

Apart from IT, gadgets, reading and travelling Vincent's greatest love is music and he is Technica's very own rock star! Whilst playing in a band he recorded, produced and mixed all of the albums. Vincent is a gadget geek at heart and believes that music can't be made nowadays without an innate understanding of the IT systems involved in its production.

... a client-facing industry, he knows that his - and all of Technica's - clients receive a level of service that consistently exceeds their expectations.

"The Technica team is the best I've worked with, and I think it shows in our work."

As the future looms, Rob's view is that as the distinction between technology for business use and personal use starts to blur, IT support is changing and all the staff at Technica are developing a more personal touch with their clients than IT professionals have a reputation for.

Born and raised in California, Rob is a self-confessed "bad" guitar player. Despite living in the UK for four years, he's still not mastered the art of driving on the left-hand side of the road. Rather than learn, he's opted not to drive at all, which is a blow to his lifelong dream of becoming a racing driver.

His previous experience in marketing and management complements his technical abilities to solve problems quickly and efficiently, understanding the whole business solution to any problem he is faced with.

"Technica's remote support and virtualisation tools give us the edge in solving problems faster and more effectively. Problems are solved in minutes, rather than hours."

Jerry is excited about the future of IT, predicting disposable computers connected to a massive fast internet, more integration with mobile devices. "Imagine getting to work, placing your phone on the desk in front of a screen, and within seconds your workstation is ready to function. I see massive improvements in filtering and personalising content, specifically from social networks."

Technica's very own Spielberg, Jerry is involved in the Arts, having acted in, written and directed several plays. His love for movies, acting and anything technical has extended his hobbies into watching professional Starcraft, the military science fiction real-time strategy video game and competing online.

...creating 'value-added' monthly newsletters, enhancing Technica's visibility across social media platforms including Twitter, Facebook and YouTube, blogging, account management and setting up new business opportunities.

"Technica is a fantastic company that truly believes in its ability to be proactive in all aspects of its work, from staff participation and encouragement through to nurturing and developing client relationships"

An experienced marketer and account manager with a 'glass is half full' attitude and bubbly personality, Vanessa has an attention to detail and 'can do' way of working that provides a new dimension to the Technica family and for their clients.

Vanessa is passionate about fitness, she speaks fluent Spanish and is the mother to an effervescent five-year old and two years old twins!